Privacy Policy By Mannu Holidays
Effective Date: 01st April 2018
Mannu Holidays respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book any travel service through us.
By using our website or services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information
When you submit an enquiry, request a quotation, or make a booking, we may collect:
- Full Name
- Phone Number
- Email Address
- Travel Preferences
- Pickup Location
- Travel Dates
- ID details (only if required for bookings)
- Payment-related details (processed securely through third-party gateways)
Non-Personal Information
We may automatically collect:
- Browser type
- Device information
- IP address
- Pages visited
- Time spent on website
This information helps improve website performance and user experience.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to travel enquiries
- To provide tour package quotations
- To confirm hotel, cab, and flight bookings
- To send booking confirmations and travel updates
- To improve our services and customer support
- To share promotional offers (only when appropriate)
We only use your data for legitimate business purposes related to travel services.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
However, your information may be shared with trusted service partners such as:
- Hotels
- Transport providers
- Airlines
- Payment gateway providers
This sharing is strictly limited to completing your travel booking.
4. Data Security
We take appropriate security measures to protect your personal data from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
Sensitive payment information is processed through secure third‑party payment gateways and is never stored on our servers.
5. Cookies Policy
Our website may use cookies to:
- Improve website functionality
- Understand visitor behavior
- Enhance browsing experience
You may disable cookies through your browser settings if you prefer not to allow them.
6. Third‑Party Links
Our website may contain links to external websites such as airline portals, hotel booking platforms, or travel partners.
We are not responsible for the privacy practices or content of those third‑party websites. Users are advised to review their privacy policies separately.
7. Data Retention
We retain your information only as long as necessary to:
- Complete your booking
- Provide support services
- Maintain legal and accounting requirements
After that period, your information is securely removed or archived.
8. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of incorrect details
- Request deletion of your information (where applicable)
- Opt out of promotional communication
To exercise any of these rights, please contact us using the details below.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental supervision.
We do not knowingly collect personal data from children.
10. Updates to This Privacy Policy
Mannu Holidays may update this Privacy Policy from time to time.
Any updates will be posted on this page with the revised effective date.
We encourage users to review this page periodically.